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Visiting hours with COVID-19

In accordance with CDC guidelines for healthcare settings, masks or face coverings are still required at GPHealth. This policy is in place to protect our patients, staff, visitors and our community and we thank you for your continued support.

In our continued efforts to protect patients, visitors and staff, we continue to limit visitation.

The following policy will be followed:

  • Visiting hours are 7 a.m. to 6 p.m.
  • No visitors under age 16.
  • Visitors must pass the screening, including a temperature check; wear a mask during the entire duration they are in the facility; and will restrict movement inside the facility, traveling only to and from the patient room.
  • Visitors will receive a room pass to indicate which room they are visiting and must return the pass to the front desk upon leaving.
  • Patients who are positive for COVID-19 are not allowed to have in-person visitation unless they are beyond 21 days from their positive test result and isolation precautions have been lifted. Special considerations will be made at end of life.
  • Inpatient units: Limited to two visitors at a time during regular visitor hours.
  • Outpatient departments, clinics, Cancer Center and same day services
    • Patients may have two support persons accompany them during their appointment.
  • Emergency department
    • Due to the high incidence of community-related COVID-19 exposures, and in an effort to protect patients, visitors and staff, we have revised our visitor policy for the emergency department. Beginning August 20, the following policy is in effect in the ER:
      Only the patient will be allowed in the emergency department unless the patient requires assistance.
    • Exceptions will be made in the following instances:
      • Pediatric patients may be accompanied by one parent
      • End of life patients may have one support person
      • Special circumstances as approved by the care team

  • Behavioral health services:
    • One adult visitor during visiting hours 11:30 a.m. to 12 p.m. and 4:30 to 5 p.m.
  • NICU and pediatric patients
    • NICU and pediatric patients are allowed two visitors 24/7.
    • COVID-19 positive pediatric patients are allowed one parent, who must remain in the room with the patient.
  • Special considerations
    • Patients receiving aerosolizing procedures: visitors will be asked to step out of the room for 35 minutes until it is safe to return.
    • Patients on ventilators may have visitors unless other exclusionary conditions apply, such as isolation precautions.
    • Patients at end of life.
      • COVID-19 positive patients are limited to two family members and will receive education with regard to PPE and risks.
      • COVID-19 negative patients are limited to two family members at a time with no limitations on visiting hours.

The cafeteria and coffee shop are open to the general public.

The health and safety of our patients and visitors is a top priority at Great Plains Health. We understand how important the support of loved ones and friends is to patients during their hospital stay. However, COVID-19 requires us to temporarily adjust our visiting policy in order to keep our patients and visitors safe from infection.

We continue to implement vigorous policies and procedures to address COVID-19 and are following all governmental recommendations as well. If you have any questions about the updated visiting policy, please ask a member of the patient’s healthcare team. Thank you for your understanding and for adhering to these policies to help us keep our patients, families, staff and visitors protected and healthy during this time.

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