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Visiting hours with COVID-19

Due to the high incidence of community-related COVID-19 exposures, and in an effort to protect patients, visitors and staff, we are limiting visitation. Currently, the following visitor policy is in effect:

  • Emergency department: Only the patient will be allowed in the emergency department unless the patient requires assistance.

Exceptions will be made in the following instances:

  • Pediatric patients may be accompanied by one parent
  • End of life patients may have one support person
  • Special circumstances as approved by the care team

These existing guidelines continue:

    • There will be no visitors allowed for confirmed positive COVID-19 patients, those patients awaiting COVID-19 test results or other patients on isolation precautions.
    • Visitation will be restricted for patients needing care that creates a risk to others, such as those on BiPAP or those on continuous high flow oxygen.
    • Inpatient: One adult visitor during daily visitor hours Monday-Friday 7 a.m. to 6 p.m., Saturdays and Sundays 7 a.m. to 12 p.m.
    • Outpatient departments, clinics, Cancer Center and same day services will be allowed one support person to accompany the patient.
    • Behavioral health services: One adult visitor during visitor hours 11:30 a.m. to 12 p.m.
    • NICU and pediatric patients are allowed two parents 24/7
    • Post-partum patients are allowed one support person upon admission, to remain through discharge.
    • Special circumstances, such as end of life.

    All visitors and support persons must

    • Be age 19 or older.
    • Show identification and pass a health screening, including a temperature check. Any visitor or support person that shows symptoms or has a temperature higher than 100 degrees, will not be allowed to visit or accompany the patient.
    • Wear a mask. Visitors and support persons are asked to bring their own cloth mask or face covering to wear throughout their entire visit, including while inside the patient's room.
    • Remain in the patient's room while in the inpatient unit. All waiting rooms are closed at this time.

The cafeteria and coffee shop are closed to the general public, but open to individuals that are onsite to support a patient.

The health and safety of our patients and visitors is a top priority at Great Plains Health. We understand how important the support of loved ones and friends is to patients during their hospital stay. However, COVID-19 requires us to temporarily adjust our visiting policy in order to keep our patients and visitors safe from infection.

We continue to implement vigorous policies and procedures to address COVID-19 and are following all governmental recommendations as well. If you have any questions about the updated visiting policy, please ask a member of the patient’s healthcare team. Thank you for your understanding and for adhering to these policies to help us keep our patients, families, staff and visitors protected and healthy during this time.

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